Shipping and Returns

ANYDAY RACEDAY LLC

SHIPPING, RETURNS & REFUND POLICY

Effective Date: August 26, 2026
Last Updated: August 26, 2026

Thank you for racing with Anyday Raceday! Each virtual race may include event-specific merchandise and materials that are ordered, prepared, or reserved based on registrations. For that reason, race registrations and purchases are generally final.

Please take a moment to review your race selection, apparel size, shipping address, and order information before completing your registration.

If we make a mistake with your order or an item arrives damaged or defective, please contact us. We want to make sure you receive the race package you ordered.

1. RACE REGISTRATIONS

Except where required by applicable law or specifically stated otherwise, race registrations are final and nonrefundable once an order has been submitted and processed.

We are generally unable to provide refunds when a participant:

  • Changes their mind
  • Decides not to participate
  • Is unable to complete the race
  • Does not complete the race by a suggested completion date
  • Selects the wrong race or event
  • Selects the wrong apparel size
  • No longer wants the included merchandise
  • Experiences a scheduling conflict
  • Encounters weather or other conditions that interfere with their preferred completion date
  • Does not achieve their desired time, distance, or result
  • Does not submit a race result
  • Provides incorrect registration or order information

One of the benefits of a virtual race is the flexibility to choose when and where you complete your event, subject to any event-specific requirements.

Not completing an event does not cancel the registration or qualify the registration for a refund.

2. ORDER CHANGES AND CANCELLATIONS

We begin processing orders after they are submitted. Because merchandise and race materials may be ordered, produced, reserved, or prepared based on registrations, we cannot guarantee changes or cancellations after an order has been placed.

Please review your order carefully before completing checkout.

If you notice an error shortly after placing an order, you are welcome to contact us. If the order has not yet entered fulfillment, we may be able to help, but changes cannot be guaranteed.

3. APPAREL SIZES

Customers are responsible for selecting their apparel size during registration.

Sizing can vary between manufacturers, styles, and products. Any sizing information provided by Anyday Raceday is intended as a helpful guide but cannot guarantee a particular fit.

Because race apparel may be ordered or allocated specifically for registrations, we generally cannot offer returns or exchanges when the size selected by the participant does not fit as expected.

We encourage participants to review the available sizing information before completing registration.

4. SHIPPING AND FULFILLMENT

Race packages may include shirts, medals, event materials, and other merchandise described on the applicable race page.

Shipping and fulfillment timeframes shown on our Website are estimates unless specifically identified as guaranteed.

Depending on the race and fulfillment schedule, race packages may be shipped before or after a participant completes their event.

Anyday Raceday may work with third-party fulfillment providers and shipping carriers to prepare and deliver orders.

5. SHIPPING DELAYS

We work to get race packages to participants as quickly as reasonably possible. Once a package is provided to a shipping carrier, however, delivery timing is generally outside our direct control.

Occasional delays may occur because of:

  • Carrier delays
  • Severe weather
  • Natural disasters
  • Transportation interruptions
  • Labor disruptions
  • High seasonal shipping volume
  • Supply-chain interruptions
  • Incorrect or incomplete addresses
  • Government actions
  • Other circumstances outside our reasonable control

A carrier or shipping delay generally does not qualify an order for a refund.

6. SHIPPING INFORMATION

Please make sure your shipping information is complete and accurate before submitting your order.

We recommend checking your:

  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP or postal code

Anyday Raceday cannot guarantee delivery when an incorrect or incomplete address is provided.

If a package is returned to us because of an incorrect or incomplete address, additional shipping and handling charges may be necessary before we can send the package again.

7. LOST, STOLEN, OR MISDELIVERED PACKAGES

If tracking shows that a package was delivered but you cannot locate it, we recommend checking the delivery area, household members, neighbors where appropriate, and the shipping carrier.

If tracking indicates a shipping problem, please contact us and we will review the available order and tracking information.

When appropriate, we will work with you and the carrier to determine what may have happened and what options may be available.

Packages confirmed as delivered by the carrier generally cannot be replaced because of theft or loss occurring after delivery, except where otherwise required by law.

8. DAMAGED OR DEFECTIVE ITEMS

If an item arrives materially damaged or defective, please contact Anyday Raceday within 14 days of delivery.

To help us resolve the issue, we may ask for:

  • Your order number
  • A brief description of the problem
  • A photograph showing the damage or defect
  • A photograph of the shipping package when relevant

If we confirm that an item arrived materially damaged or defective, we will provide an appropriate solution, which will generally be replacement of the affected item when available.

Small variations in color, printing, materials, dimensions, or appearance are normal with manufactured products and are not generally considered defects.

Normal wear, accidental damage after delivery, misuse, or improper care is also not considered a product defect.

9. IF WE SEND THE WRONG ITEM

We want you to receive the race merchandise you ordered.

If Anyday Raceday makes a fulfillment error, such as sending the wrong race item or an apparel size different from the size listed on your order, please contact us within 14 days of delivery.

We may ask for a photograph or other information to help us confirm the error.

Once confirmed, we will work to correct the mistake, generally by replacing the affected item when available.

If an issue affects only one item in a race package, we will generally correct or replace that item rather than refunding the entire registration.

10. PRODUCT AND DESIGN VARIATIONS

We do our best to accurately represent race merchandise through photographs, digital mockups, illustrations, and product descriptions.

Because products are manufactured and screens display colors differently, the final product may have reasonable variations in:

  • Color
  • Printing
  • Materials
  • Dimensions
  • Placement
  • Manufacturer
  • Packaging
  • Minor design details

Minor variations that do not materially change the product are a normal part of production and are not considered defects.

11. PRODUCT SUBSTITUTIONS

Occasionally, a merchandise item, style, material, manufacturer, or component may become unavailable.

If that happens, Anyday Raceday may substitute an item with one of reasonably comparable type, function, or value so we can continue fulfilling race packages.

We will make reasonable efforts to ensure substitutions remain consistent with the overall race package and experience.

A reasonable merchandise substitution generally does not qualify the entire registration for a refund.

12. DIGITAL PRODUCTS AND CERTIFICATES

Certain races may include downloadable certificates, digital race materials, or other electronic content.

Because digital materials cannot be physically returned once they have been provided or made available, they are generally nonreturnable.

If we make an error with a digital item, we will make reasonable efforts to correct it.

13. RETURNS

Because race registrations may include event-specific or limited-production merchandise prepared based on registrations, Anyday Raceday generally does not accept returns.

If you believe there is a problem with an item you received, please contact us before sending anything back.

Items returned without prior arrangements may not be eligible for replacement or other resolution.

14. EXCHANGES

Anyday Raceday generally does not offer exchanges for race merchandise, including apparel-size exchanges.

If we send an item or apparel size that does not match your order, please contact us so we can correct the issue.

15. REFUNDS

Except where required by applicable law, race registrations and purchases are nonrefundable.

If an error attributable to Anyday Raceday cannot reasonably be corrected through replacement or another appropriate solution, we will review the circumstances and determine an appropriate resolution.

If a refund is required or approved, it will generally be limited to the amount paid for the affected product, registration, or portion of the order.

Occasionally, we may choose to provide a credit, replacement, refund, or other accommodation based on individual circumstances. Doing so does not change this Policy or guarantee the same outcome in another situation.

Nothing in this Policy limits consumer rights that cannot legally be waived.

16. EVENT CHANGES

From time to time, we may need to adjust event details, suggested completion periods, merchandise, fulfillment schedules, or other event elements.

Because Anyday Raceday events are virtual and generally give participants flexibility regarding when and where they participate, a change to a suggested race date, completion period, or promotional schedule generally does not qualify a registration for a refund.

Any event cancellation or significant change will be handled in accordance with our Terms & Conditions and applicable law.

17. PROMOTIONAL CODES AND PRICE CHANGES

Promotional codes, discounts, and special pricing should be used at the time of purchase unless otherwise stated.

We generally cannot apply promotional codes or discounts to an order after it has been completed.

Prices and promotions may change from time to time. If a race or product is offered at a lower promotional price after a purchase, previous purchases generally are not eligible for a refund of the difference.

18. PAYMENT QUESTIONS AND DISPUTES

If you believe there is an error with your order or payment, please contact us first so we have an opportunity to review the issue and help resolve it.

Improper or fraudulent payment disputes may result in restrictions on future purchases or participation and may be addressed using remedies available under applicable law.

Nothing in this section limits a customer’s lawful right to dispute an unauthorized or improper charge.

19. RELATIONSHIP TO OUR TERMS & CONDITIONS

This Shipping, Returns & Refund Policy should be read together with the Anyday Raceday Terms & Conditions, Participant Waiver, Assumption of Risk, Release of Liability and Arbitration Agreement and our Privacy Policy.

If a provision of this Policy conflicts with applicable law, applicable law will control.

20. CONTACT US

If you have a question about an order, shipment, damaged item, or fulfillment error, please contact us:

Anyday Raceday LLC
Website: AnydayRaceday.com
Email: info@anydayraceday.com

When contacting us about an order, please include your order number and a brief description of the issue so we can review it as quickly as possible.